Support email that uses the same AI as your widget

How it works

Forward in — reply as your brand

• Forward support@ to Gup

  Pick a custom slug (e.g. [email protected]), forward your public support address, and keep a copy in your mailbox if you want.

• Send as your brand

  Verify your domain (SPF/DKIM, optional DMARC) so AI and human replies show as [email protected] — not a shared Gup address.

• Map each address to an agent

  Create as many addresses as your plan allows agents. Route sales@ and support@ to different deployed agents.

• One inbox for chat and email

  Email threads show up beside widget conversations with full context. Take over and reply — customers stay in the email thread.

• Respects human hours

  When the AI needs a person and your team is offline, Gup tells the customer when you’ll be back — then a human follows up from the inbox.